Installing the ELM Server

Installing the ELM Server is an easy and straightforward process. When you've determined that your system meets the minimum system requirements, begin the installation of the application.

Installing the ELM Server

To Install the ELM Server:

1.Double-click the ELM67_nnn.msi file you downloaded to execute it (where nnn is the build number). The Setup Wizard will launch.

2.Click Next to continue. The License Agreement screen will appear.

3.Select I accept the license agreement and click Next to continue.

4.Select the ELM features you wish to install, modify the install path if desired, and click Next to continue. Choose to look at firewall instructions, then the Software Product License Registration screen will appear.

5.Enter the Serial Number as it appears on your SLA. If this is an evaluation version, leave the Serial Number field set to EVALUATION. If this is an evaluation version, the license will expire in 30 days. If this is a non-eval version, a confirmation dialog will appear when you click Next. Click Next to continue, and click OK to clear the dialog message that appears. The ELM Service Account Logon screen will appear.

6.In the Username field, enter the account to use for the service account. This account must have administrative rights on the ELM Server, rights to the SQL server if using Windows authentication, and on all Windows systems monitored by ELM Virtual Agents. For a domain account, use the pattern Domain\User. Enter the password for this account in the Password field. Click Next to continue. If the account specified in the preceding step does not already have Log on as a Service rights on the ELM Server, the Setup process will grant this right to the account. The Database Settings dialog will appear.

7.Read the information contained here and click Next to continue. The Primary Database Connection screen will appear.

8.Complete the Primary Database settings dialog to configure the ELM Server primary database. If the database does not exist you will have the option to create it. For a named instance, use the pattern server\instance. Select Install maintenance Microsoft SQL job if you want ELM to automatically create a SQL maintenance job that will perform integrity checks on the database, backup the transaction log, rebuild indexes to optimize the database, and backup the database. Click Next to continue. The Failover Database Connection screen will appear.

9.Complete the Failover Database settings dialog to configure the ELM Server failover database. The failover database is used when the Primary database is offline. If the database does not exist you will have the option to create it after selecting Next. For a named instance, use the pattern server\instance. Click Next to continue.

10.Review the Configuration Settings that will be used by ELM during install. If any settings should be changed, use the Back button to return to the appropriate dialog and edit it. If the Configuration Settings are correct, then click Install to start the installation. The progress screen will appear.

11.Setup will copy the files to the destination folder, register its components and install the ELM Server service.

12.Click Install to complete Setup.

13.If the Service Agent component was selected, then the Register Server Computer progress screen will appear.  Follow the instructions to setup the service agent, using the Domain\User to authenticate to the ELM server.

Note
During install several configuration changes are made.  These changes are listed below.

When installing the ELM Server:

•On Windows Vista and later operating systems, the local computer policy 'Do not forcefully unload the users registry at user logoff' is enabled. This setting can be found in Windows 2008 Group Policy under Computer Configuration | Policies | Administrative Templates: Policy definitions | System | User Profiles.

When installing the ELM Console:

•DCOM permissions are set to allow users and the ELM Server service to communicate with the ELM Console snap-in and ELM Server process.

•The ELM Server computer is added to the Local intranet zone in IE.