Virtual Agents

Virtual Agents are Windows systems monitored remotely from the ELM Server, without installing software on the monitored system.  If ELM is running on Windows Server 2003 or Windows XP, and it's deployed a Virtual Agent to a Windows Vista or above version of Windows, the Event Collector will not be able to be assigned to it. The ELM Console will disallow the assignment due to the lack of support in Windows Server 2003 and Windows XP for Vista and newer Event Logs.

Note
When monitoring Windows systems with a high level of security auditing enabled, then additional security events will be created as the ELM Server authenticates to the Window system and gathers data.

To view a Virtual Agent's Status, in the ELM Console, right-click the Virtual Agent whose status you want to view and select Properties.  The following properties are displayed:

Name

Identifies the Agent computer. The Name can be a NetBIOS computer name, DNS computer name, or TCP/IP address.

Enabled

To disable monitoring of the computer clear this checkbox.

Description

Enter a brief description and notes about the agent.

Monitor Items

Displays the Monitor Items assigned to the Agent. Monitor Items can be assigned directly to an Agent by checking the checkbox of Monitor Items on this list, or by assigning them to one of the Monitoring Categories to which the agent belongs. Right click to create or edit a Monitor Item.

Categories

Displays the Monitoring Categories assigned to the Agent. Click to select or deselect Monitoring Categories. Right click to create or edit a Monitoring Categories.

Licenses

Displays license types and the selected license for the agent.

Properties Tab

This read-only tab displays the properties of the selected object and the values for those properties.