Uninstalling ELM Server from a Cluster

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Windows Server 2003

This section provides instructions for uninstalling the ELM Server from a Cluster.

1.Uninstall any Agents that monitored by this ELM Server by deleting them from the All Agents container in the ELM Console.

2.Close any open ELM Consoles that are connected to this Server.

3.Take the ELM Server resource offline, and then delete it (just the resource and not the resource group). Make sure that its Disk Resource remains online or it will not be able to remove the ELM program files or un-register the cluster resource DLL.

Note
Deleting the ELM Server resource is necessary to ensure that the ELM Server's cluster resource DLL gets unregistered and uninstalled properly.

1.Go into Control Panel and double-click Add/Remove Programs.

2.Select the ELM product that is installed and click the Change button. The Installation Wizard will launch.

3.Select Remove, and click Next to continue.

4.Click Next to begin the uninstall process.

5.Click Finish to complete the uninstall process for this node.

6.Move the ELM Server resource group to the other node, and make sure that the Disk Resource remains online.

7.On the remaining node, go into Control Panel and double-click Add/Remove Programs.

8.Select the ELM product that is installed and click the Change button. The Installation Wizard will launch.

9.Select Remove, and click Next to continue.

10. Click Next to begin the uninstall process.

11. Click Finish to complete the uninstall process for this node.

If you have any questions about this procedure, of if you would like assistance performing this procedure, please contact the TNT Software Product Support Group.

Windows Server 2008/2008 R2, Windows Server 2012, Windows Server 2016

To uninstall the ELM Server service from the clustered environment, take the following steps:

1.In the Failover Cluster Manager, expand the Services and Applications node, right click the ELM Server service, and select Delete. Confirm the action.

2.After the service no longer is displayed in the Failover Cluster Manager (this may take some time), remove the ELM Server using the Windows Programs and Features in the Control Panel on any node that it’s installed on.