<< Click to Display Table of Contents >> Navigation:  Technical Guide > Viewing and Notifying > Notification Methods > Dashboard Notification

The dashboard notification method will send status updates to the ELM Dashboard when triggered.  Its primary purpose is to provide a visual representation of an agents current status.  This is represented in Red light/Green light type manner on the gauge.

 

Agent Status Message

 

Message - Enter the text you want displayed in the message portion of the dashboard. You may use the Insert Variable button to insert Environment Variables that will be populated when the notification is created.

 

When triggered the status is assigned a value of 1-9.

 

Values 1-3: Dashboard indication will be set to a Green color

 

Values 4-6: Dashboard indication will be set to a Yellow color

 

Values 7-9: Dashboard indication will be set to a Red color

 

 

·Enable Timeout - This allows for resetting the last message priority to a different level after the specified time period has lapsed.  Ex:  Change the dashboard from a priority 9 back to a 1 if the condition has not occurred recently.