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Server Monitoring & Event Log Management

With thousands of installations over the last 20+ years, ELM Enterprise Manager is the trusted solution for

event log collection, server & device monitoring, real-time notifications and reporting.

 

System Requirements

 

 ELM 8.0 Components

 There is one product line in the ELM 8.0 family of solutions:

 

ELM Enterprise Manager

 

 All ELM Enterprise Manager 8.0 products include the following software components:        

• ELM Server                        Centralized data collection, notification, and reporting.

• ELM Console                UI for configuring, monitoring, and viewing of collected data.

• ELM Service Agent                Collects and sends data to the ELM Server.

• ELM Toolkit                        Displays agent configuration; reads diagnostic data; generates test events; verifies checksums.

 

The ELM Enterprise Manager 8.0 product has the following additional software dependency unless a different database instance is specified in the installer:

 

• MS SQL Express        Installed for new ELM Servers to provide SQL databases.

 

 Minimum Hardware Requirements

 Use the Windows operating system requirements as a benchmark for ELM Manager 8.0 minimum hardware requirements.  Add to this:

• ELM Server                1 GB free disk

• Service Agent        50MB free disk

• Virtual Agent        20MB memory for each, on ELM Server computer

 Note:  These disk requirements do not include space for databases, collected .evt(x) files, or ELM Service Agent cache files        

 

 Operating System

 Any of the ELM Enterprise Manager 8.0 components can be installed on any of the operating systems below:

• Windows Server 2012 R2 or later

• Windows 10 or later

 

 Database

 The ELM Server requires two databases, primary and failover, and can authenticate using Windows Integrated (recommended) or SQL Authentication.  The databases can be on the ELM Server or available via the local network, and can be a combination of any of the following:

• Microsoft SQL Server 2016 or later Enterprise, Standard, and Express

 

 Required Software

 A typical ELM installation includes one ELM Server, one or two ELM Consoles, and one ELM Agent for each monitored system.  We recommend monitoring Windows systems with ELM Service Agents, and non-Windows systems with ELM IP Virtual Agents.  

 A common scenario is to install the ELM Server and ELM Console on a Windows Server in a datacenter or server room, and then use the ELM Console via remote desktop.  A variation on this is to install the ELM Console on an administrator's workstation and connect it to the ELM Server in the datacenter.  Whichever you prefer, computers hosting the ELM Server, ELM Agent, and/or the ELM Console should have the following:

• .NET Framework 4.6 Installed during setup.

Any agent servers older than Windows 2016 will need to have .NET 4.6 manually installed before that agent can be updated or deployed.  .NET 4.6 is available through Windows updates on Server 2016 or greater.

 

Service Agent - Service Agents run as a service on the monitored Windows computer and connect to the ELM Server when they need to transfer data.  They can be installed by "pushing" them from the ELM Console, or by running the ELM setup package on the monitored computer. Some Monitor Items require the Remote Registry Service be started.

 Virtual Agent and IP Virtual Agent - These two types of Agents run as part of the ELM Server service, so they have the same software requirements as the ELM Server.  Allow 10MB of memory for every Virtual Agent.  Virtual Agents require the Remote Registry Service be started on monitored systems.

 

 

Backup

Located in the ELM Enterprise Manager install directory, backup ELMConsole.dat, ELMserver.dat, Reports folder (If using reports), MIBFile (if using SNMP), and the Backup folder.

Backup Primary database. By Default, ELM will create a new backup each evening at midnight and save the two most recent in the default SQL backup directory.

 

Installation

 

Right-click and Run As Administrator the ELM Enterprise Manager 8.exe

Provide a User name and password for the ELM Server service, select products to install, then agree to the license terms.

The User account provided should have local Administrator rights on the ELM server.  If using a non-embedded Microsoft SQL serve,r then the account used will need SysAdmin rights on the SQL server.

 

Installation Details and Server Install

 

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